“I describe their personality, how they looked, and often get names. I’ll mostly take on a spirit’s way of speaking when they were in human form. For example, they may have used lots of slang words, or crack bad jokes. Well, I’ll do that too, and you will have no doubt that it’s your loved one I’m talking to. This can be a little awkward or funny if they were a gutter mouth or a bit inappropriate. Clients find it very amusing.”